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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sabrina B

November 11, 2025

5  out of  5
rating by Sabrina B
"Ms. Shelly Timms consistently delivers exceptional customer service, providing significant value."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Deterio Heath

September 24, 2025

5  out of  5
rating by Deterio Heath
"Awesome! Very professional! Very Detailed! Got us taken care of quickly!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Makenzie M.

September 4, 2025

5  out of  5
rating by Makenzie M.
"Amazing experience! Wouldn’t have wanted anyone else to help us work through transferring everything over!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Dalton Harrelson

September 4, 2025

5  out of  5
rating by Dalton Harrelson
"Shelly was a fantastic help! She helped us with the transition of transferring insurance from out of state."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Colette Hearon

August 29, 2025

5  out of  5
rating by Colette Hearon
"Shellie T. is amazing, patient and honest! She cut our old policy in half! Highly recommend her, she even helped our daughter with insurance on her new home.... need insurance call her!"
We responded:
"We are so glad to be able to her you both! Thank you for taking the time to recognize Shelly's efforts. She works hard for her custoemrs."
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Rachel

August 28, 2025

5  out of  5
rating by Rachel
"Great customer service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Robin Knight

August 22, 2025

5  out of  5
rating by Robin Knight
"Buying insurance online turned out to be much easier than I expected. Mr. Hicks was extremely helpful with all my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Dagnna Hernandez Orozco

August 18, 2025

5  out of  5
rating by Dagnna Hernandez Orozco
"Very kind and charismatic, had no issues getting the car insured. Replied to all my questions very nicely and was very patient."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Alfred Kennedy

May 21, 2025

5  out of  5
rating by Alfred Kennedy
"Like Tony-the-Tiger they were great!"
We responded:
"Alfred, we appreciate the review! It is a pleasure working with you."
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Nate Thom

May 1, 2025

5  out of  5
rating by Nate Thom
"Incredible service and true professionals! You can tell they genuinely care about their clients and take pride in doing things the right way. I highly recommend JoAnna's team to anyone looking for trusted coverage and guidance!"
We responded:
"Nate, we appreciate your kind words! "
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Mary Ann Boggs

April 29, 2025

5  out of  5
rating by Mary Ann Boggs
"Parker was professional, knowledgeable, and very helpful in both car and homeowners insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Renee Lewis

April 28, 2025

5  out of  5
rating by Renee Lewis
"Excellent customer service."
We responded:
"We appreciate your review, Renee! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Pj Garrett

April 23, 2025

5  out of  5
rating by Pj Garrett
"Have been looking for cheaper insurance online for the last 6 months. It kept sending me back to the provider I already had. Thankfully I decided to call State Farm just to see. Lo and behold they saved me money to switch! Am very grateful for the savings and very courteous service. I would recommend them to all. Thanks again State Farm! Nowadays every dollar helps."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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John Laureano

April 17, 2025

5  out of  5
rating by John Laureano
"Parker was very helpful in getting me a quote and walked me through what each portion of my coverage was for!"
We responded:
"Thank you for taking the time to share your experience!"
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Peyton Pitts

April 17, 2025

5  out of  5
rating by Peyton Pitts
"Ive had a great experience working with James Anderson at State Farm. He’s professional, knowledgeable, and always quick to respond to any questions I have. Whether it’s auto, home, or life insurance, he takes the time to explain options clearly and make sure I’m getting the coverage that fits my needs. The entire office is friendly and helpful, and it’s clear they genuinely care about their clients. Highly recommend James if you’re looking for someone who’s reliable and easy to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Rafael Hernandez

April 11, 2025

5  out of  5
rating by Rafael Hernandez
"Miss Shelly is by far the best agent you can speak to. She will always find ways to help you and always make you feel welcomed."
We responded:
"Rafael, thank you for recognizing Shelly's dedication! She works hard and takes pride in providing excellent service!"
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Pamela Hamilton

March 26, 2025

5  out of  5
rating by Pamela Hamilton
"Highly recommend Joanna. She is very polite and professional."
We responded:
"Thank you, Pamela. I enjoyed talking with you and Connie!"
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Jessica L

February 26, 2025

5  out of  5
rating by Jessica L
"Joanna and her team are great! Very friendly and knowledgeable! Highly recommend her office if you need insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jodie Timms

February 14, 2025

5  out of  5
rating by Jodie Timms
"Zae was very patient with me. His customer service is like sweet tea and Dukes mayo, there is no competition that can beat em. This is the first insurance agent(Zae) and company that I didn’t feel like a burden. With all the other companies, I should’ve got paid because I did the work for them. Not with Zae, he asked a few questions, I got together the documents needed & he ran the quotes. It was cheaper than any insurance company out there. If you’re looking for the best with awesome customer service, give Zae a call & he will take care of you like you’re family."
We responded:
"Jodie, we appreciate you taking the time to share your experience. Zae goes above and beyond for his customers and said that you were a joy to work with!"
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John Bundrick

January 14, 2025

5  out of  5
rating by John Bundrick
"Highly recommend! I’ve dealt with plenty of insurance agencies that have been a hassle. But my experience so far with this agency has been amazing. They have been extremely Helpful and understanding of my situation. And they are willing to work for you without having to stay on them. A+++"
We responded:
"Hi John! We appreciate you sharing your experience. We are grateful for your support."
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Vanessa Bowie

January 7, 2025

5  out of  5
rating by Vanessa Bowie
"JoAnna Haupfear at State Farm is wonderful. She is helpful and accommodating to assist with my housing and auto needs. By the way, she will work to save you money which is a plus!!! Thank you JoAnna at State Farm."
We responded:
"Thank you for taking the time to review your experience and trust us with your insurance needs!"
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Eddie Brown

November 13, 2024

5  out of  5
rating by Eddie Brown
"After the recent storm we had damage to our house and property. Joanna was very helpful and the adjuster was phenomenal. The adjuster had a large white van and carried ladders to inspect our roof. Her name was Deyette Gardner. She took time to answer all of our questions and gave us a check before she left. Our first time having a claim and the experience was much stressful than expected. Deyette was great. Hope she gets this feedback."
We responded:
"Eddie, I thank you for sharing your experience. The claims adjusters are working so hard in such a hectic time. I will make sure Deyette knows of your kind words. We appreciate you!"
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Shana Billie

October 14, 2024

5  out of  5
rating by Shana Billie
"Shelly was very professional and efficient with helping me to get a great deal on my car insurance."
We responded:
"Shana, thank you for your kind words! Shelly works hard for our customers. We appreciate you!"
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Joshua Reyes

October 11, 2024

1  out of  5
rating by Joshua Reyes
"Gave a great quote at the time of sign up, literally canceled my policy without notice because my wife scratched the paint on a Lexus. Never had a gap in coverage before, but it wasn't important enough to give me a phone call, send a text, or an email, and I had to find out when I got the bill. They might be able to save you some money, but beware that they'll be looking for any excuse to cut you loose and you may not get any kind of warning about it."
We responded:
"Joshua, we appreciate your feedback. We are sorry that you are unhappy with the notice we gave. We will take this into careful consideration going forward. "
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Nel Belcher

September 6, 2024

5  out of  5
rating by Nel Belcher
"Celina was very thorough and courteous. Her warm demeanor made my experience pleasurable."
We responded:
"We appreciate your feedback, Mrs. Belcher! Celina works hard for our customers."