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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Theresa Dean

October 29, 2026

4 out of 5 rating by Theresa Dean
"Ashley was very helpful and knowledgeable keep doing a great job."
We responded:
"Theresa, thank you so much for the 4-star rating! We’re glad you had a positive experience with our team. If there’s anything we could do to make it a full 5 stars next time, we’d truly love to hear your thoughts.  Please feel free to give us a call or send us an email. - JoAnna Haupfear and Team "
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Gus Boyle-Gustavus

October 21, 2026

5 out of 5 rating by Gus Boyle-Gustavus
"We moved from WI to SC. Shelley's help and guidance through this process has been AMAZING!! There has been so much we've had to reestablish, besides insurance. Shelley understands this and has had our back!! She has gone above and beyond to make sure our insurance coverage has been seamless, INCLUDING ensuring our WI insurance is terminated so we aren't paying for double coverage. Without her help through this hustle and bustle, we would be shelling out unnecessary money. And to top it off, her attitude and customer service has been OUTSTANDING!! As busy as we are, I am taking time out to write this review because it's important that others hear what an Amazing experience this has been for us!! Thank you Shelley and State Farm! You Rock!!!"
We responded:
"Thank you so much for the 5-star rating, Gus! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, JoAnna Haupfear "
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telvin english

October 16, 2026

5 out of 5 rating by telvin english
"Great Customer Service and very helpful"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Greenwood to know you had such a great experience with us. "
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Jadyn Rhodes

October 15, 2026

5 out of 5 rating by Jadyn Rhodes
"She is very funny and down to earth! Great person to do insurance with!"
We responded:
"Wow, thank you for the 5-star review, Jadyn! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Stephanie Higgins

October 14, 2026

5 out of 5 rating by Stephanie Higgins
"Shelly goes above and beyond!!! Friendly and knowledgeable I highly recommend State Farm. The savings were unbelievable."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Kathy Serwacki

October 10, 2026

5 out of 5 rating by Kathy Serwacki
"It was so awesome and easy Ashley was an absolute sweetheart knew all answers To my questions just made it so easy and relaxing. I am so happy that I had her to help me through this. You are an asset to this business."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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William Simmons

October 8, 2026

5 out of 5 rating by William Simmons
"Great staff with Great Teamwork. Expedient, Great Customer Service and Great Monthly Premiums!!! Kudos!!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Heather Simpson

October 7, 2026

5 out of 5 rating by Heather Simpson
"Shelly was wonderful to work with & HOOKED ME UP with a great deal!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on JoAnna Haupfear’s team. "
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Kyle Bitterman

October 2, 2026

5 out of 5 rating by Kyle Bitterman
"Rhonda always taking care of her people! She helped us get quotes for home, auto & our camper saving us hundreds! Timely and great communication!!"
We responded:
"Hi Kyle, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - JoAnna Haupfear, Your State Farm Agent "
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Henry Matthews

September 25, 2026

5 out of 5 rating by Henry Matthews
"It was great"
We responded:
"Thanks so much for the amazing review, Henry! We really appreciate your support here in Greenwood. Just reach out anytime if you need us - we’re here for you. "
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Shannon Emerson

September 23, 2026

5 out of 5 rating by Shannon Emerson
"Very professional answered all questions I had and was very patient with me"
We responded:
"Shannon, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Greenwood. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent JoAnna Haupfear and Team "
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Sheena Wilson

September 21, 2026

5 out of 5 rating by Sheena Wilson
"I had a wonderful experience working with Ashley. She was professional, knowledgeable, patient, and genuinely took the time to make sure I understood my insurance options. Ashley made what could have been a stressful process feel simple and manageable.

She was responsive, thorough, and truly listened to my needs rather than making me feel rushed or pressured. I really appreciated her attention to detail and the way she went above and beyond to help me find the right coverage.

I highly recommend Ashley to anyone looking for an insurance agent who is trustworthy, professional, and truly cares about her clients. Thank you, Ashley, for making the process so easy and for taking such great care of me!"
We responded:
"Sheena, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - JoAnna Haupfear and Team "
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Randy J

September 21, 2026

5 out of 5 rating by Randy J
"Shelly Timms at State Farm was so much help transferring my many policies to their office. Extremely responsive, always positive and always gave me correct information. Thank you for being there."
We responded:
"Hi Randy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Greenwood.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, JoAnna Haupfear "
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Scott Saul

September 19, 2026

5 out of 5 rating by Scott Saul
"JoAnna and her team are first class! Great service and very helpful. Highly recommend!"
We responded:
"Scott, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Miranda Cloos

September 18, 2026

5 out of 5 rating by Miranda Cloos
"Shelly was very helpful answered all my questions and got me what I needed with next to no hastle"
We responded:
"Miranda, thank you for the amazing review! Our Greenwood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - JoAnna Haupfear, your State Farm Agent "
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Mark Jones

September 17, 2026

5 out of 5 rating by Mark Jones
"Wonderful people!"
We responded:
"Mark, thank you for the amazing review! Our Greenwood insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - JoAnna Haupfear, your State Farm Agent "
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Patricia Boyd-Spruill

September 16, 2026

5 out of 5 rating by Patricia Boyd-Spruill
"Shelly is awesome she takes time to understand your insurance needs and then she works her Magic…thanks for giving me all the coverage I needed today .."
We responded:
"Patricia, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Greenwood insurance team! - Your State Farm Agent, JoAnna Haupfear "
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Mari Shannon Wilson

September 11, 2026

5 out of 5 rating by Mari Shannon Wilson
"Rhonda Grimes helped me get the best rate for my insurance. Hands down best experience ever with an insurance office. After searching for a decent rate for my car insurance they by far gave me the best rate. Ask for Rhonda when you call she was great!"
We responded:
"Thank you so much for your wonderful feedback of us here at JoAnna Haupfear’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - JoAnna Haupfear’s Insurance Team "
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Preston Pittman

September 11, 2026

5 out of 5 rating by Preston Pittman
"Ashley did her job very well and was very knowledgeable and helpful through the process"
We responded:
"Thanks so much for the amazing review, Preston! We really appreciate your support here in Greenwood. Just reach out anytime if you need us - we’re here for you. "
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Destiny Gibson

September 10, 2026

5 out of 5 rating by Destiny Gibson
"Ashley was wonderful in explaining the coverage options & details in a way I could understand so I could choose the correct coverage on my car insurance!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Robert Grimes

September 9, 2026

5 out of 5 rating by Robert Grimes
"Friendly and respectful and ready to help with all your insurance needs go see Rhonda Grimes today"
We responded:
"Robert, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - JoAnna Haupfear and Team "
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Leslie Scott

September 4, 2026

5 out of 5 rating by Leslie Scott
"Rhonda was very helpful and gave me some amazing quotes"
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Rick Brown

September 2, 2026

5 out of 5 rating by Rick Brown
"Great, go see Rhonda for all your insurance needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Greenwood insurance team. "
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Jennings West

September 2, 2026

5 out of 5 rating by Jennings West
"Rhonda Grimes helped us save money on our home and auto insurance. She went above and beyond to make sure we had the correct coverage."
We responded:
"Thank you so much for your wonderful feedback of us here at JoAnna Haupfear’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - JoAnna Haupfear’s Insurance Team "
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Janna Brown

September 1, 2026

5 out of 5 rating by Janna Brown
"Great customer service. Friendly employees. Go see them for all insurance needs. Ask for Rhonda."
We responded:
"Janna, thank you for the fantastic review! We’re always here to support you with your insurance needs in Greenwood. "